Subaru Motors Finance is the official financing arm of Subaru, offering tailored auto loan and lease solutions for Subaru vehicle owners. Whether you need to make a payment, inquire about your account, or resolve an issue, knowing how to contact Subaru Motors Finance is essential. This guide provides detailed information on their phone number, support options, and other resources to ensure you can easily reach their customer service team. Keep reading to learn everything you need to know about contacting Subaru Motors Finance.
Why You Might Need to Contact Subaru Motors Finance
There are several reasons why you might need to get in touch with Subaru Motors Finance. Whether you’re looking to make a payment, update your account information, or resolve a billing dispute, their customer service team is there to assist. Common reasons for contacting Subaru Motors Finance include questions about your loan or lease terms, payment assistance programs, or general inquiries about their services. Knowing the best way to contact them can save you time and ensure your concerns are addressed promptly.
Additionally, if you experience any issues with your account, such as unexpected charges or unauthorized transactions, reaching out to Subaru Motors Finance is crucial. Their team can help you resolve these issues quickly and efficiently. By understanding the various support options available, you can choose the method that works best for your needs, whether it’s a phone call, email, or online chat.
Subaru Motors Finance Phone Number and Hours of Operation
One of the most direct ways to contact Subaru Motors Finance is by phone. Their customer service phone number is 1-866-748-5872. This number is available Monday through Friday from 8:00 AM to 9:00 PM Eastern Time and on Saturdays from 9:00 AM to 6:00 PM Eastern Time. Calling this number will connect you with a representative who can assist with a wide range of inquiries, including account management, payment options, and technical support.
When calling Subaru Motors Finance, it’s helpful to have your account information ready, such as your loan or lease number, vehicle identification number (VIN), and personal identification details. This will help the representative quickly locate your account and provide the assistance you need. If you’re calling outside of business hours, you can leave a voicemail or use their automated system to access basic account information.
Online Support Options for Subaru Motors Finance
Subaru Motors Finance offers a variety of online support options for customers who prefer to manage their accounts digitally. Their website, www.subarumotorsfinance.com, provides access to a wealth of resources, including account management tools, payment options, and frequently asked questions. You can log in to your account to view your balance, make a payment, or update your contact information.
Additionally, the website features a dedicated support section where you can find answers to common questions about loans, leases, and payments. If you can’t find the information you’re looking for, you can submit a support request through the website. This option is ideal for non-urgent inquiries or issues that require detailed explanations. The online support system is user-friendly and available 24/7, making it a convenient option for busy customers.
How to Make Payments to Subaru Motors Finance
Making payments to Subaru Motors Finance is easy and can be done through several methods. The most convenient way is to set up automatic payments through your online account. This ensures that your payment is processed on time each month, helping you avoid late fees and maintain a good credit score. You can also make one-time payments online using a bank account or credit card.
If you prefer to make payments by phone, you can call the customer service number and follow the prompts to process your payment. Alternatively, you can mail your payment to the address provided on your billing statement. Be sure to include your account number on the check or money order to ensure it’s applied correctly. For those who need flexibility, Subaru Motors Finance also offers payment extensions or modifications for eligible customers.
Additional Support Resources for Subaru Motors Finance Customers
In addition to phone and online support, Subaru Motors Finance offers several other resources to help customers manage their accounts and resolve issues. Their FAQ section is a great place to start if you have general questions about your loan or lease. You can find information on topics such as payment options, account management, and lease-end processes.
For customers who prefer in-person assistance, Subaru Motors Finance has a network of financial services representatives available at Subaru dealerships. These representatives can help with everything from financing options to account inquiries. Additionally, Subaru Motors Finance occasionally hosts webinars and events to educate customers on financial planning and vehicle maintenance. These resources are designed to help you make informed decisions and get the most out of your Subaru ownership experience.
Frequently Asked Questions (FAQs) About Contacting Subaru Motors Finance
1. What is the phone number for Subaru Motors Finance?
The phone number for Subaru Motors Finance is 1-866-748-5872. This number is available Monday through Friday from 8:00 AM to 9:00 PM Eastern Time and on Saturdays from 9:00 AM to 6:00 PM Eastern Time.
2. Can I make payments to Subaru Motors Finance online?
Yes, you can make payments online through your Subaru Motors Finance account. Their website offers options for automatic payments, one-time payments, and payment scheduling.
3. What information do I need to provide when calling Subaru Motors Finance?
When calling Subaru Motors Finance, have your account number, vehicle identification number (VIN), and personal identification details ready to help the representative assist you more efficiently.
4. Does Subaru Motors Finance offer payment assistance programs?
Yes, Subaru Motors Finance offers payment assistance programs for eligible customers. You can contact their customer service team to learn more about your options.
5. Where can I find more information about my Subaru Motors Finance account?
You can find more information about your account by logging in to the Subaru Motors Finance website or contacting their customer service team for assistance.